Frequently Asked Questions
Estate love makes the entire process easy. Buying, selling, payments, the whole kit and caboodle.
So how do I start?
Easy! It all starts with our free phone consultation where we explain the entire process beginning with our free, on-site consultation all the way through the post-sale wrap-up. From there, we will schedule an free on-site consultation.
What is the cost for the on-site consultation?
Nada. Zilch. Zero. Goose-egg. Free. And we mean absolutely FREE! Both our phone and on-site consultations are FREE of charge.
OK, it’s free. Now what?
We will visit your home for a free on-site consultation where we determine whether there are enough items in the residence to have a sale. If so, we then determine the “saleability” of the merchandise and whether you need a traditional in-house sale, online sale or a combination of both. If not, we will provide alternative solutions to liquidate the contents of the home.
What if I don’t have enough for a sale?
Whether it’s just a handful of items, a small-scale estate sale ($3,000-$5,000 in value) or large scale ($50,000 and over in value), we handle the items and the sales other companies can’t and won’t. If we determine you don’t have adequate inventory for a sale, we’re happy to provide alternative solutions such as charitable donation or household clean-out.
What about charitable donations?
You can always donate items for a tax deduction. Our certified appraisers can help! After evaluating your personal and/or business property, one of our expert appraisers will complete a personalized and confidential certificate of appraisal and prepare the appropriate tax forms for your tax professional to complete.
How much advance notice do I need to schedule an estate sale?
As soon as you might need our services. Online sales or online pre-sales can start at anytime. We can schedule your on-site sale at your convenience but it’s best to notify us of your preferred sale date three to four weeks in advance to make sure we can fit you on our schedule.
Can I have an estate sale during winter months?
The bargain hunting season never ends. Winter, holidays, long-weekends, winter, etc… experienced deal hunters are on the prowl all year. No matter when, your estate sale is sure to be a hit.
What about contents family members want to keep?
This can be a very sensitive topic, so we ask you and/or your family members remove all items you wish to keep prior to us coming to assess the estate. This allows us to conduct a thorough assessment of what the sale can produce. If you are unable to remove the items, we will designate them “not for sale”.
Do you take care of all data and personal records?
No. We require you to please remove any sensitive personal information from the home: Personal paperwork, computers and hard drives that have not been scrubbed, birth certificates, social security cards, driver’s license, passports, military documents, bank statements, pay stubs, medical bills, etc.
There are some items that we want to keep but do not want to remove from the house. How is this handled?
Any items that you would like to keep that cannot be removed from the house will be marked “not for sale”.
What if we live out of state?
We work with out-of-state clients all the time. We handle everything through email, registered mail, phone calls and more. If you’re working with a local realtor or lawyer, we can connect with them as well.
How much time do you need to set up a sale?
On average it takes 1-2 days to stage and price your home.
How long will the sale run?
The length of your sale is determined by the volume of your merchandise, with most online pre-sales running 2-3 days and on-site sales averaging 1-3 days.
Do you discount the merchandise at any point during the sale?
Price reductions are at your discretion and can be set up at any point during your sale.
What payment methods do you accept?
We accept credit, debit, and most major online payment methods.
Should we throw away the clutter and garbage in the house before calling you?
ABSOLUTELY NOT! Haven’t you ever heard “One person’s trash in another person’s treasure?” A teacher in New Jersey bought a used card table for $25 at a garage sale. After appraisal, it sold for over $500,000 at a Sotheby’s auction! So before you throw anything out, best let us check its pedigree to make sure you get the most from your items.